Frequently asked questions (FAQs)

Why is the City of Melbourne publishing this data?
Government data being readily available as a public resource is one of the goals in our Future Melbourne 2026 Plan. We aim to become one of the most transparent councils in Australia by increasing public disclosure and access to information. On 25 November 2014, Council endorsed an ‘open by default’ policy position supported by five open data principles.
What data does the City of Melbourne hold?
You can view all open datasets in our current catalogue. In time, it will be expanded to include a large majority of our data. Not all data can be released due to privacy reasons.
Will you publish my private data?
Rigorous processes are in place to protect your privacy. We will not publish any data of a private or sensitive nature. Read our privacy policy and our open data principles
How often is the data updated?
The frequency of updates differs for each dataset and is outlined within each dataset’s metadata. Select the ‘About’ button when viewing a dataset to find the update frequency, last updated date and version control.
How do I report an error within a dataset?
If you detect an error or believe a dataset is incomplete, please select the ‘About’ tab within the dataset to make the ‘About this dataset’ tab appear on the left-hand side. You can then select ‘Contact dataset owner’ and advise us of the error.

Can I download/use a dataset?
Yes, all datasets can be downloaded freely using the export option. Datasets can be downloaded as either a CSV (Comma separated value) file, or a JSON (JavaScript Object Notation) file. Datasets are available for use under Creative Commons 4.0 licensing from City of Melbourne. 
Where can I get further help?
For all general open data and technical queries visit the help page or contact the City of Melbourne's Open Data team.