The City of Melbourne provides visitor programs such as city tours, town hall tours, cruise ship and visitor shuttle trips and face to face visitor contact points including the visitor centre, visitor booth and the city ambassador program. This dataset tracks the number of people who participate in visitor programs and the number of visitors our customer relations officers assist every month.

Melbourne Visitor Shuttle ceased as of September 2017
The Melbourne Visitor Centre closed on Sunday 19th of August 2018
The Melbourne Visitor Hub at Town Hall opened on Monday 20th of August 2018
The Visitor Hub at Queen Victoria Market opened in late November